Plan List Help
Overview
Plan List manages your created pricing plans and plan groups. You can create, edit, and delete plans.
Key Features
- View list of pricing plans
- Manage plan groups
- Create, edit, and delete plans
Tabs
| Tab Name | Description |
|---|---|
| Plans | List of individual pricing plans |
| Plan Groups | List of groups combining multiple plans |
Plan List
Display Fields
| Field | Description |
|---|---|
| Plan Name | Display name of the plan |
| Override chips | Shown next to the plan name whenever this plan overrides one of the reservation config's booking terms (cancellation policy, advance booking window, etc.). Fields the plan still inherits show no chip |
| Plan ID | Internal system ID (used in check-in configuration) |
| Type | Plan type (Hourly/Daily Flat/Flat+Overtime/Accommodation/Time Slot/One-Time) |
| Currency | Currency used in the plan |
| Created At | Date and time the plan was created |
Buttons
| Button | Description |
|---|---|
| Create New Plan | Create a new pricing plan |
| Edit | Edit an existing plan |
| Delete | Delete the plan |
Reordering
Drag the handle (the dotted grip on the left of each row), or use the ↑ / ↓ buttons on the row. The order is saved and every administrator sees the same order.
- With only one row there is nothing to reorder, so the handle and ↑↓ are hidden
- On mobile, dragging competes with scrolling — use the ↑ / ↓ buttons instead
- This order applies to the admin list only. Guest-facing apps (booking page, member page, …) keep their existing order
Override Chip Examples
| Example | Field it overrides |
|---|---|
| Non-refundable / Free cancellation / Custom cancellation | Cancellation policy |
| Up to Nd ahead / No advance limit | How far ahead guests can book |
| Book Nd ahead / Book Nh ahead / Book until start | How late a booking can be made (lead time) |
| Change until Nh before / Change until start | How late a change can be made (modify cutoff) |
| Max N min | Longest single booking |
See Booking Terms (Per-Plan Overrides) on the plan edit screen for how to set these.
Plan Groups
What is a Plan Group?
A group that combines multiple pricing plans together. When a plan group is selected in check-in configuration, guests can choose their plan during check-in.
Display Fields
| Field | Description |
|---|---|
| Group Name | Display name of the group |
| Plan Count | Number of plans in the group |
| Included Plans | List of plans in the group |
| Created At | Date and time the group was created |
Reordering
Plan groups reorder the same way — drag the handle or use the ↑ / ↓ buttons. The order applies to the admin list only; guest-facing apps keep their existing order.
Plan Group Creation Modal
| Field | Description | Required |
|---|---|---|
| Plan Group Name | Display name for the group | Yes |
| Description | Description of the group | No |
| Select Plans | Choose plans to include in the group | Yes |
| Plan Order | Drag & drop to change display order | No |
Buttons
| Button | Description |
|---|---|
| Create Plan Group | Create a new group |
| Edit | Edit an existing group |
| Delete | Delete the group |
Plan Type Behavior Overview
Each plan type has different key behavior and auto-checkout timing.
The "Use Case" column indicates whether the plan type is Reservable (guests can book it via a reservation URL) or On-site billing only (used after the guest is at the facility). Only Reservable plan types appear in the Room Type × Plan mapping under Reservation Management > Plan Configs.
| Plan Type | Use Case | Key Duration | Key Auto-Refresh | Auto-Checkout |
|---|---|---|---|---|
| Hourly | Reservable | 3 min (refreshed each time) | Yes | At business hours closing |
| Daily Flat | On-site billing only | Until usage period end | Not needed | At usage period end |
| Flat + Overtime | Reservable | 3 min (refreshed each time) | Yes | At business hours closing |
| Accommodation | Reservable | Until checkout time | Not needed | At reservation end date/time |
| Time Slot Booking | Reservable | 3 min (refreshed each time) | Yes | At slot end time |
| Duration Flat | On-site billing only | 3 min (refreshed each time) | Yes | At usage period end |
| One-Time | On-site billing only | 3 min (no refresh) | No | 24 hours after check-in |
About Auto-Checkout
All plan types automatically check out guests when their usage period ends.
- Auto-checkout timing varies by plan type
- No additional setup is required (automatically calculated from plan settings)
- Guest keys are automatically revoked at checkout
FAQ
Q: What happens when I delete a plan?
A: If check-in configurations are using that plan, a warning message appears. Deleting will invalidate related configurations.
Q: How do I remove a specific plan from a plan group?
A: In the plan group edit screen, uncheck the relevant plan and update.
Q: What does plan order affect?
A: The order of plans in a plan group affects the display order on the guest's check-in screen.
Related Pages
- Price Plan Settings
- Check-in Configuration
- Check-in List
Last updated: 2026-09-27 - Documented the override chips shown for plans that override booking terms (#4189)