Release Notes

Release notes

UnlockOS ships every Wednesday. Here is what was added, improved and fixed.

Updated every Wednesday · Latest v1.9.0What's coming next → Roadmap
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v1.9.0

September 30, 2026

#v1-9-0

v1.9.0: members-only plans and multi-room bookings

This release adds members-only plans and lets guests book several rooms in one go, along with a tidy-up of plan settings, on-site services and billing.

  • New

    You can now sell a plan to members only

    A plan marked as members-only still appears on the booking screen and in the walk-in list for non-members, but it is greyed out and cannot be selected, so they can neither buy it nor check in with it.

    Reservations › Plan settings
  • Improved

    The plan editor is now organised into three cards, and booking settings can be overridden per plan

    Booking settings such as the cancellation policy can be overridden with "Change for this plan only", and a badge shows you where each plan is currently being used.

    Reservations › Plan settings › Edit plan
  • New

    Guests can now book several rooms or time slots together and pay once

    If not every room in the group can be secured, the whole booking is cancelled. Refunds on a combined payment are applied across all of the bookings it covers.

    Booking screen
  • Improved

    It is easier for guests to choose on-site services during their stay

    You can set opening hours for each service, and the list now shows the price, an icon and an "Enter" button. Guests can also jump to a service they are using from their key screen.

    Check-in settings / Guest key screen
  • New

    Doors and capacity can now be set separately for each plan

    You can assign different doors and capacities per plan — for example a men's and a women's bath — and the occupancy indicator and "full" status on the guest screen are shown per plan too.

    Check-in › Check-in settings
  • Improved

    Billing has been tidied up, with credit expiry shown directly under the balance

    Your remaining credit and its expiry date now sit just below the balance, and the "General settings" tab has been removed. We have also fixed a number of issues with auto top-ups and refunds.

    Billing
  • Improved

    Notification workflows are now split into guest and admin tabs, and can be edited on the spot

    You can write and edit messages directly inside the workflow editor and reorder the sequence in which they are sent. Notifications for owners can also be received on LINE.

    Notifications › Workflows
  • New

    Membership accounts can now be linked from LINE

    Once a guest links LINE to their membership account using the 6-digit code sent by email, member pricing and member-only plans work even when they open the page from LINE. This is being switched on gradually, so it may not be available at your venue yet.

    LINE (guest screen / membership app)
  • Improved

    Free membership plans can be set to never expire, and mid-term plan changes are charged pro rata

    Membership plans priced at ¥0 can be set to "No expiry", so membership continues without renewal. If a paid plan is changed partway through a term, only the difference is charged.

    Members › Membership plans
  • New

    You can now ask our support team a question straight from the admin screen

    Use "Ask KEN (developer)" in the right-hand panel to send a question. You can see who replied, the current status, anything unread, and a notification when your issue has been fixed.

    Admin › Right-hand panel
  • Fixed

    Fixed slot names and prices disappearing on the booking screen, and slots that could not be selected

    The grid for time-slot plans now shows names and prices again, and a slot that includes the current time can be booked. Slots that have already ended cannot be selected.

    Booking screen
  • Fixed

    Fixed how check-in history and settlements are displayed

    A single stay no longer shows two check-outs, and filtering the history, displaying times in the venue's local time and calculating deposit deductions all work correctly now.

    Check-in › Check-in history

Nothing in this release matches that filter

v1.8.0

September 23, 2026

#v1-8-0

In-property QR keys, on-site facilities, and bank transfer payments

Guests can now receive an in-property QR key on their phone, and you can list on-site facilities such as a large communal bath. Bank transfer is now supported as a payment method, and the front desk and reservation entry screens have been made easier to use.

  • New

    Guests can now receive an in-property QR key on their phone

    Guests scan the fixed QR code in the room, enter the room number and PIN, and receive a room key card on screen, about the size of a credit card. It works over the property Wi-Fi without being blocked, and guests don't have to enter their details again if they reload the page.

    Guest key screen
  • New

    Register on-site facilities such as a large communal bath for guests to use during their stay

    Owners can set up on-site facilities and decide who is allowed to use them. Guests open them from the bottom of their key screen to enter and leave. Using an on-site facility does not affect the guest's room key, which stays available as usual.

    Admin › Check-in settings / Guest key screen
  • New

    Bank transfer is now available as a payment method of its own

    You can accept bank transfer on a per-plan basis. An invoice is sent automatically when a reservation is confirmed, payment status is shown on the reservation details, and the key is issued automatically once payment is confirmed.

    Reservations › Reservation details / Plan settings
  • Improved

    Guests are now shown by name in notifications and lists

    Notifications no longer address guests as "Dear [email address]". The member list and check-in history now show the guest's name. You can also search by name and edit or clear a display name.

    Memberships › Member list / Check-in history
  • Improved

    The front desk key handover screen has been redesigned

    The handover list now shows the correct room names, and when a stay can't be extended, the reason is shown as well. Cancellations now reliably reach the lock itself, and extended stays keep the same PIN.

    Front desk › Key handover
  • Fixed

    Check-out times and charges are now calculated on our side, not on the guest's phone

    Even if the clock on a guest's device is off, charges are no longer duplicated or calculated incorrectly. Incorrect times in the history and missing check-out emails have also been fixed.

    Guest check-out screen / Check-in history
  • Improved

    Entering and editing reservations is now quicker and can be done on the spot

    Times are now a dropdown you can also type into, and hourly bookings can be set as "start time + length of stay". On the reservation details, click an item to edit it in place, and you can delete several reservations at once from the list.

    Reservations › Reservation list / Reservation details
  • Fixed

    LINE notifications for administrators now actually arrive

    Check-in, check-out, and failed payment notifications now reach the administrator's LINE. If something in the connection settings is wrong, we now show you exactly which item is at fault.

    Admin › Settings › LINE integration
  • Improved

    Collect agreement to your terms of use in forms, and preview the guest screen beforehand

    You can now add a checkbox and explanatory text to present conditions such as "Women only" and have guests agree to them. You can check exactly what guests will see using the preview.

    Admin › Form settings
  • Improved

    Members can request a plan change without cancelling first

    Members can request a plan change without cancelling their membership, and the switch takes effect once your property approves it. The member list is now the first tab, and keys are stopped automatically when a Stripe payment goes unpaid or a membership is cancelled.

    Memberships › Member list
  • Improved

    The reservation calendar now shows the current time and hourly booking activity

    The week and day views now have a marker for the current time, and the month view shows how many hourly bookings there are. Day boundaries are calculated in your property's time zone.

    Reservations › Reservation calendar
  • Fixed

    Fixes for the blocklist, permissions, and display glitches

    We fixed an issue where guests on the blocklist could still check in, and another where staff working across multiple properties were shown a permission error.

    Throughout the admin screens

Nothing in this release matches that filter

v1.7.0

September 16, 2026

#v1-7-0

v1.7.0: PIN code locks are now supported, and you can issue refunds from the admin console

We've added support for PIN code locks, refunds from the admin console, and a "right now" panel on the owner home screen. We've also fixed blank admin screens along with billing and notification issues.

  • New

    You can now use PIN code (fixed code) locks

    Register keypads and other locks whose code never changes, then select them in your check-in settings. This means you can issue keys even at venues without smart locks.

    Settings › Lock management / Check-in settings
  • Improved

    Guests can unlock before their booking starts, and key validity periods have been reworked

    Guests can unlock as many minutes ahead of the start time as your venue decides (the default is 0 minutes, just as before). Keys for day-use plans now expire at closing time.

    Check-in settings › Key settings
  • Improved

    Members can switch plans, with the difference settled pro rata

    Move a member to a different price plan while keeping the same contract, and the difference is settled on a daily pro-rata basis. Each person can now hold only one active membership per venue.

    Members › Membership plans
  • New

    You can now issue refunds from the admin console

    Refund a check-in directly from the admin console. Refunds you make in the Stripe dashboard are also picked up automatically in your history and sales figures.

    Check-ins › Check-in history
  • New

    See what's happening right now at a glance on the home screen

    Today's numbers, guests currently on site, and upcoming check-ins now sit side by side. You can copy a key link straight from a stay card and send it to the guest.

    Dashboard (owner home)
  • Improved

    Choose what to ask accompanying guests, form by form and field by field

    Turn the companion fields on or off for each form, and ask only for what you need — names, for example — for every person in the party. Anything you don't ask for no longer appears in the reservation details.

    Settings › Form management
  • Improved

    Time-slot booking plans are now available, and overtime plans support a fixed end time

    You can create time-slot booking plans in the admin console, and overtime charge plans now let you set a fixed end time such as "automatic check-out after one hour".

    Pricing & plans › Plan settings
  • Fixed

    Blank screens and never-ending loading in the admin console are fixed

    Pages no longer open to a blank white screen or get stuck loading, and the main screens are now easier to read on a phone thanks to a card layout.

    Throughout the admin console
  • Fixed

    Amounts shown at check-out and the charges themselves are now correct

    Guests who have already paid in advance are no longer asked to pay a second time, and no amount is shown on the completion email or completion screen for unpaid bookings.

    Check-in › Check-out
  • Improved

    Guest emails are now sent under your venue's name

    Booking confirmations and key emails now arrive from your venue's name, and times are shown in the venue's time zone. Guests who have already checked in no longer receive the booking start reminder.

    Notifications › Email & notification settings
  • Fixed

    You can now find bookings by email address in the reservation list

    Search by email address or payment ID, and filter down to "Own website only". We've also fixed the reschedule and extension pop-ups freezing.

    Reservations › Reservation list
  • Fixed

    Holiday opening hours now apply to actual unlocking and bookings

    The opening hours you set for holidays now take effect for doors, bookings and pricing, and times are entered consistently in 24-hour format.

    General settings › Business hours

Nothing in this release matches that filter

v1.6.0

September 9, 2026

#v1-6-0

v1.6.0: External PMS connections and on-site payments

You can now import reservations from overseas PMS providers and record on-site payments. Public pages and check-in screens show more useful information, and pricing and time cut-offs now follow your venue's own clock.

  • New

    Import reservations from four more overseas hotel PMS providers

    Reservations from Beds24, Cloudbeds, Mews and Roomboss can now be imported, and for each connection you choose whether check-in happens on the PMS side or in UnlockOS. Amounts on OTA reservations are no longer overwritten.

    Settings › External integrations
  • New

    Record cash and on-site card payments as proper payment methods

    You can log the amount received, how it was paid and who took it — useful for membership fees, passes and pay-later arrangements. The reservation calendar now shows both the booking source and the payment method at a glance.

    Admin › Payments / Reservation calendar
  • Improved

    The check-in start screen now shows photos and pricing

    Guests see your cover photo, room and area photos and the plan's rates, plus a note when a membership plan makes the stay free and an explanation of how deposits are settled. Prices are now shown tax-included by default.

    Check-in › Start screen
  • Improved

    Choose where notification links go and which reservations receive them

    You can now set the destination of the link and pick which reservations a notification is sent to. Emails with an empty link are no longer sent, and notifications past their send time are no longer resent.

    Settings › Notification workflows
  • Improved

    Public venue pages now list membership plans and walk-in rates

    The pricing section shows both membership plan and walk-in prices, and photos you've uploaded appear in a carousel. We also fixed cover images not appearing on custom domains.

    Public venue page (Go)
  • Improved

    Easier-to-read LINE rich menus and messages

    Rich menu text and icons are now large enough to read on a real phone, and guest messages arrive in the language set for your LINE channel. Guests can also check out straight from the key message.

    LINE integration
  • New

    More hands-on demo venues on the industry pages

    You can now try demo venues for coworking spaces, work booths, dog runs, company retreats, storage and laundry, and follow them all the way through to the public venue page yourself.

    Marketing site › Industry pages
  • Fixed

    Check-ins that lost connection before the key arrived can now be recovered

    If a connection drop stops the key from being issued, the check-in is no longer marked as failed and the key is sent again. Key emails also no longer go to the operator when staff check a guest in on their behalf.

    Check-in
  • Fixed

    All time-based rules now follow your venue's time zone

    Surcharge time bands, cancellation deadlines, automatic checkout and reservation search times are all judged by your venue's clock, so amounts and deadlines no longer drift late at night or across date boundaries.

    Pricing settings / Memberships / Check-in
  • Fixed

    Closed days and opening hours are now enforced when a booking is made

    At venues set to reject out-of-hours use, bookings that don't go through the reservation screen can no longer be made on closed days or outside opening hours. Closed days are also reflected in price calculations.

    Settings › Opening hours
  • Fixed

    Membership fees, passes and plan prices now calculate correctly

    We fixed cases where paid member plans came out as free and ¥0 plans couldn't be calculated, and reservation settings now save correctly and pass balances update as expected.

    Membership management / Passes / Pricing settings
  • Fixed

    A round-up of layout and wording fixes on reservation and check-in screens

    Full-screen spinners and broken cards when chat is open are gone, and venue names, error messages and the way reservation IDs and reservation codes are written are now consistent. Typing quickly in search is far less likely to be blocked.

    Reservations / Check-in screens

Nothing in this release matches that filter

v1.5.0

September 4, 2026

#v1-5-0

v1.5.0: A new public page for your venue and a rebuilt guest app

Venue pages and the venue catalog are now live, and the member app has been rebuilt as a single app for all guests. It also supports paying on site, pricing that gets cheaper the longer someone stays, and stopping sales.

  • Improved

    The member app is now a guest app for your venue

    Keys, usage history and the check-in entrance are all in one place, even for people who aren't members. Plan cards now show photos, and joining fees are displayed more clearly.

    Member app
  • New

    Guests can now choose to pay on site when they book

    For each plan, choose between online payment and paying on site. No key is issued until payment is confirmed, and unpaid bookings can be settled afterwards from the reservation list.

    Reservations › Plan settings / Reservation list
  • New

    Public venue pages and the venue catalog are now live

    Seven blocks introduce your venue, covering photos, facilities, opening status, price list and more. You can decide venue by venue whether to appear in the catalog.

    Venue page / Venue catalog (/places)
  • New

    Your reservation, membership, locker and check-in pages now appear in search engines

    Each venue's pages can show up in search results. You can see what search information is missing, such as descriptions and photos, on the settings screen.

    Settings › SEO
  • New

    You can now sell pricing that gets cheaper the longer someone stays

    Set rates such as "first hour ¥X, then ¥Y per hour" together with a maximum charge. The point where the cap resets and the hours that are charged follow your venue's opening times and the guest's actual stay.

    Reservations › Pricing
  • New

    You can now stop sales for a whole venue, or by day of the week and time slot

    A single rule can stop sales across an entire venue. Membership plans can be hidden or taken off sale, and plans that are off sale, deleted or members-only never appear to guests.

    Reservations › Stop-sale settings / Membership plan settings
  • Improved

    You can now copy and reorder plans in the admin screens

    Membership plans and reservation settings can be copied together with the images you've already uploaded, and lists can be reordered by dragging. The venue list now has page navigation.

    Admin › Membership plans / Reservation settings / Venue list
  • New

    Revenue per tsubo and rent multiple are now on the dashboard

    The first screen after you sign in shows revenue per unit of floor area, your rent multiple and a sales breakdown. Design with OS, for when you'd like advice, opens from the right-hand side of any page.

    Admin › Dashboard
  • Improved

    The room number now appears on the check-in key screen

    The key screen for booked check-ins is now separate from walk-ins, and shows the plan name and check-out date and time correctly. Keys are still issued when the price is ¥0 or no plan has been set.

    Check-in (on-site terminal / self check-in)
  • Improved

    You'll now notice when a key fails to issue or a notification doesn't go out

    The screen explains why a key wasn't issued, and venues with repeated failures get an alert. When you change the times on a booking, the key's validity period now follows automatically.

    Check-in / Reservations › Edit reservation
  • Fixed

    Buying multi-use passes and paying for them is now smoother

    The purchase form now displays correctly in Japanese, and PayPay can be used as well. We also fixed how purchase limits and expiry dates are handled, plus a problem where a pass that had been bought couldn't be used.

    Member app › Multi-use passes
  • Fixed

    Fixed display problems on the booking and locker screens

    Line breaks in plan descriptions, text wrapping on the confirmation screen and misaligned step labels have all been sorted out. PayPay payments when extending a stay, and keeping the chosen language, are fixed too.

    Reservation app / Locker app

Nothing in this release matches that filter

v1.4.0

August 27, 2026

#v1-4-0

UnlockOS v1.4.0 is now available

Billing for the platform usage fee has begun, and LINE integration and add-on item sales are now officially available. This release also brings special-date pricing, member tiers, and fixes for prices that didn't add up.

  • New

    Payment of the platform usage fee starts

    You can now top up your balance manually or set up automatic top-ups, and the fee is deducted from your balance with each check-in. If your balance reaches zero, a banner will let you know, and once the grace period ends, service is suspended. The billing menu is visible only to organization owners.

    Billing
  • New

    LINE integration is now officially available

    You can choose which apps appear on the rich menu from the admin screen. Contact and venue information are always shown, and guests automatically receive venue guidance after they use a key.

    Settings › LINE integration
  • New

    You can now sell add-on items with a booking

    Register items such as projectors and showers together with their stock or assigned lockers. Anything guests add from the booking confirmation screen is combined with the booking total and charged in one payment.

    Settings › Add-on items
  • New

    You can now set special-date and high-season rates and seasonal opening hours

    Define date categories such as Obon and the New Year period on a calendar, then apply them to each plan's rates and opening hours. You can also close sales on specific dates.

    Settings › Special dates
  • New

    Member tiers can now be assigned automatically based on usage

    Set rules such as number of visits from the admin screen, and show different plans and venue images for each tier. This is turned off everywhere by default.

    Members › Member tiers
  • Improved

    You can now set what members get for free in one place, per plan

    The same setting now applies to both bookings and walk-ins, and eligible plans are marked with a badge on the booking screen.

    Members › Membership plans
  • New

    Webhooks have been added as a notification destination

    Notifications such as new bookings and check-ins can be sent to an external system. On the workflow screen, you can pick the destination and the speaker from dropdowns.

    Settings › Notifications
  • New

    SMS phone number verification can now be enabled per booking setting

    Turn verification on or off for each booking setting. For guests who can't complete it on the spot, front desk staff can carry out the verification on their behalf.

    Settings › Reservation settings
  • Fixed

    Fixed an issue where the total shown to guests changed later

    Totals no longer come out wrong due to rate changes or missed weekend, time-of-day, and seasonal rates. For overnight stays, a night-by-night breakdown is now shown.

    Booking (guest screen)
  • Fixed

    Fixed an issue where the selected date was saved one day earlier

    Dates chosen in the date picker are no longer off by one day. When changing a date or time, you now get the same time-slot grid used when the booking was made.

    Booking & check-in
  • New

    Booking details now show who unlocked a door and when

    The unlock history appears in the booking details, including failed unlock attempts. We also fixed a problem where, on shared locks, someone else's unlock was linked to the wrong booking.

    Reservations › Reservation details
  • New

    You can now search the admin screen by keyword and jump straight to the page you need

    Search from the sidebar (⌘K) takes you directly to a page, right down to the tab within it. We've also added search and AI-powered answers to the help manual.

    Admin screen sidebar

Nothing in this release matches that filter

v1.3.0

August 12, 2026

#v1-3-0

Multi-use passes and the guest inbox are now available

You can now sell multi-use passes and review your messages to guests in a new inbox. We also fixed bookings being cancelled by mistake and history that didn't match reality.

  • New

    Sell multi-use passes and let guests use them when booking

    You can now sell multi-use passes as a product, and guests can apply them directly to a booking. Purchase limits come pre-set, and reminders go out before a pass expires.

  • New

    See every message sent to a guest right from the booking

    Bookings now have an Inbox tab where confirmations, changes and other messages sent to the guest appear in order, laid out like a chat.

    Reservations › Inbox
  • Improved

    Key screens now show when the key works, so nobody checks out too early

    After check-in, the key screen shows the hours the key is valid and prevents check-out before the stay has started. Switching between multiple keys and remote unlocking by guests now work correctly too.

    Check-in › Key display
  • Fixed

    Prepaid bookings are no longer cancelled automatically by mistake

    We fixed an issue where an automated process was cancelling prepaid bookings by mistake. Bookings that were wrongly marked as cancelled in the past have been corrected as well.

    Check-in history
  • Fixed

    Check-in history now matches what actually happened

    Stay statuses now reflect reality, and cancelled bookings appear in the history. Check-in times are shown in the venue's own time zone.

    Check-in history / Check-in screen
  • Improved

    We tidied up the menu order and who can see what

    The Membership menu is now available. Staff without admin rights can see the LINE integration tab, and the Go app sits on the same row as the other apps.

    Admin › Menu
  • Improved

    Date and time changes now go out in a single email

    A date or time change now sends one notification instead of several, and a separate extension email is no longer sent. Guests no longer receive duplicate messages.

    Reservations › Reschedule a booking
  • Improved

    Membership plan mistakes are now caught before you save

    You can no longer enter more than 24 hours of daily usage time, which prevented the limit from effectively becoming unlimited by accident.

    Membership › Plan settings
  • Fixed

    On-screen wording now appears in the language you選んだ

    We cleaned up the wording on the check-in history, notification settings and the locker buyback confirmation screen so it appears in the language you selected.

    Check-in history / Notification settings / Locker buyback
  • Fixed

    Layout problems and accidental taps on tablets are fixed

    We fixed layout issues on the calendar, member list and plan list on iPads and other tablets, and booking cards no longer open by accident when you touch the screen.

    Reservations › Calendar / Member list / Plan list
  • Fixed

    A blank admin screen now recovers on its own

    We fixed an issue where the admin screen could go blank right after an update. If it does happen, the screen now returns to where you were automatically.

    Admin (all screens)

Nothing in this release matches that filter

v1.2.2

August 5, 2026

Hotfix#v1-2-2

UnlockOS v1.2.2 makes guest guidance and day-to-day membership work easier

Alongside sending house information to guests and accepting mobile payments, we've improved membership date changes and pricing, owner notifications, and the on-site check-in screen.

  • New

    You can now show and send your house manual to booked guests

    Share entry instructions, WiFi, rubbish disposal, check-out steps and more with booked guests only. Delivery drop-off instructions are also available any time from the help icon.

    Guest app › House manual
  • New

    Members can now pay their monthly fee with Apple Pay, Google Pay or Link

    Sign-up can be completed without typing in a card number, so fewer people drop out partway through joining.

    Member app › Sign-up & payment
  • New

    Declining a membership application now sends the applicant an email with the reason

    Applicants receive the decision and the reason in your venue's language, which cuts down on repeat applications and follow-up enquiries.

    Admin › Members › Membership applications
  • Improved

    Buyback locker records and drop-off detection are now reliable

    Keys issued for buybacks are counted in your usage figures and appear in the check-in history labelled "Buyback". Drop-offs are detected and staff are notified even if nobody presses the button.

    Admin › Lockers / Check-in history
  • Improved

    Member bookings can now be rescheduled, with a fresh confirmation email each time

    Change the date and time of a member booking without cancelling it. A confirmation email showing the new date, time and amount is sent automatically every time.

    Booking app › Change date & time
  • Fixed

    Owner notifications now match what actually happened

    A check-in now triggers a check-in notification rather than a "New booking" one, and a completion email is sent at check-out as well.

    Owner email notifications
  • Improved

    The check-in screen now shows which email address is signed in

    Staff can see which account they're working in, both before check-in and after it's finished.

    Check-in app › Check-in screen
  • Improved

    Membership plan settings and the sign-up form are clearer

    Free plans now carry a badge and can be reordered, and the sign-up form checks email formatting and required fields.

    Admin › Membership plan settings / Member app › Sign-up form
  • Fixed

    Pro-rated membership fees and billing are now calculated correctly

    The first month is pro-rated from the sign-up date to the end of the month, and any usage beyond the monthly allowance is billed at standard booking rates.

    Admin › Members / Member app › Payments
  • Improved

    Features can now be found and switched on or off one by one

    Features are listed by category and can be filtered by name, several venues can be updated at once, and forms and member menus can be published per venue.

    Platform admin › Feature settings
  • Fixed

    The app switcher now takes you straight back to Go (the hub)

    Switcher links now carry the venue details across, so you'll no longer see "Venue not found" when you arrive.

    Guest apps › App switcher menu
  • Improved

    We've tidied up the member account page

    Nationality now appears on the profile, booking cards and membership cards look consistent, and layout issues on desktop have been fixed.

    Member app › My page

Nothing in this release matches that filter

v1.2.1

July 29, 2026

Hotfix#v1-2-1

UnlockOS v1.2.1 — Send buyback unlock keys by SMS, and build pricing plans right in chat

You can now deliver buyback unlock keys by SMS and create pricing plans straight from chat. We've also fixed a batch of issues across notifications, payments and memberships.

  • New

    Buyback unlock keys can now be delivered as a QR link by SMS

    If the SMS doesn't arrive, we follow up automatically with an automated voice call and an email. Sellers confirm that payment has landed with a button on their side, and key links can no longer be re-sent improperly.

    Buyback lockers
  • New

    Create a pricing plan just by describing what you want in chat

    Say something like "add this rate table" during a conversation, and you'll see cards walking you from reading the rates through approval and final check — then register the plan on the spot.

    Admin › AI Chat (Design with OS)
  • Improved

    Custom fields on application forms now support numbers and phone numbers

    Choose a field type from Text, Number or Phone number. On smartphones the right keyboard appears for each type, so guests make fewer typos.

    Property settings › Form custom fields
  • New

    Owners now receive an email when a booking comes in

    You'll be notified by email about new bookings, bookings awaiting approval, cancellations and more. Bookings imported through calendar sync don't trigger these emails.

    Notification settings › Booking notifications
  • Improved

    Buffer time between bookings is now included in shared-seat availability

    When every seat is taken, new bookings aren't accepted until the previous guest's buffer time has passed. It's also no longer possible to create a booking for a date and time in the past.

    Reservations › Reservation list / New reservation
  • Fixed

    Saved cards can now be deleted, plus a round of payment fixes

    Guests can remove cards they've saved themselves from the payment screen. We also fixed problems with saving cards, payment errors, and small rounding differences in charges.

    Payment screen for bookings and check-in
  • Fixed

    Fixed the smart lock connection dropping after 14 days and blocking key issuance

    The connection now renews itself automatically, so you can keep issuing keys without reconnecting by hand.

    Property settings › Smart lock connection (KEYVOX)
  • Fixed

    Pausing a plan now ends memberships and stops billing automatically

    Members on a paused plan will no longer keep getting charged. A monthly price is now required, and the plan management screen is easier to read.

    Admin › Membership plans
  • Fixed

    Clearer messages when a limit is exceeded or an application is duplicated

    For the monthly check-in limit, members now see how many times they've used it and when it resets. If someone steps away partway through payment, they can pick up where they left off instead of applying again.

    Member app › Applications and check-in
  • Improved

    A cleaner, easier-to-use member My Page

    Time-based plans now show this month's usage as a bar, and members can still browse other plans after joining. We've also added a log-out button.

    Member app › My Page
  • Fixed

    Error and verification code screens now appear in the selected language

    Switching languages now changes these messages too, and your choice is kept even after the screen is reloaded.

    Member app and check-in screens
  • Improved

    Staff invitations and permission changes now apply correctly

    Copy an invitation link with one button, and the status updates once the person joins. Removing a member now reliably revokes their access.

    General settings › Team

Nothing in this release matches that filter

v1.2.0

July 22, 2026

#v1-2-0

Automatic notifications and members-only plans are here, plus fixes for pricing calculations and entry keys

You can now send automatic notifications by email, SMS and voice, and offer members-only booking plans. We've also fixed pricing issues around tax handling and made entry keys safer.

  • New

    Send booking-related messages automatically by email, SMS, voice call or speaker announcement

    Choose the wording, the recipients and the channel for each moment — before check-in, after check-in and more — all from one screen. You can also review what was sent, and have booking notifications sent to the owner.

    Settings › Notifications
  • New

    Create plans that only members can book

    Mark a plan as members-only and non-members, along with guests who aren't signed in, won't be able to book it. Anyone with an active subscription is treated as a member automatically.

    Settings › Membership plans
  • New

    Set a gap between bookings for cleaning and preparation, plan by plan

    Leave anywhere from 15 minutes to a full day after check-out, and no new booking can start during that time. The gap you set is shown in the plan preview.

    Settings › Rate plans
  • Improved

    Enter rate plan prices by the hour or by the minute

    Enter one and the other is worked out and displayed for you, so you can set up "1,000 yen per hour" without doing the maths yourself or ending up with odd amounts.

    Settings › Rate plans
  • Improved

    Add a venue directly from the organization picker

    The creation screen opens with the organization you're currently in already filled in, so there's no need to go back to Settings first.

    Organization / venue switcher
  • Fixed

    Your tax settings now apply consistently across plans, quotes and invoices

    The tax-inclusive, tax-exclusive or tax-free setting and the tax rate in General settings are now the single source of truth. This clears up discrepancies such as tax being deducted twice on tax-inclusive plans.

    Settings › General settings (Tax handling)
  • Fixed

    Amounts your staff enter by hand are kept and charged correctly at check-in

    A manually entered amount is no longer overwritten by the plan price, and it now keeps up with pro-rated charges based on time used as well as changes to the booking.

    Reservations › New reservation & check-in
  • Improved

    See plan details and a price breakdown when changing or extending a booking

    Guests can check the price before extending, and times are now shown correctly in the venue's time zone and the language they're viewing in.

    Booking site › Change dates & extend
  • Fixed

    A round-up of fixes to the booking calendar and availability display

    On shared-seating plans, bookings can now be changed or extended for the seats still open even when other guests have booked. We also fixed start times shifting when the date was changed, and availability showing as fully booked when it wasn't.

    Reservations › Calendar / Booking site › Availability calendar
  • Fixed

    Entry keys are now issued only once check-in is confirmed

    No key is issued for a booking that hasn't been paid for, and if you move a booking to a different room, a new key is issued automatically.

    Check-in › Entry keys
  • Improved

    Phone number is now optional on the guest booking form

    Guests can complete a booking without entering a phone number. An old card error no longer lingers on screen after returning from the payment step.

    Booking site › Guest details
  • Improved

    Fewer mistyped email addresses when inviting staff

    Incorrectly formatted email addresses are flagged before the invitation is sent. Opening a cancelled invitation link now shows a short explanation instead of a blank page.

    Settings › Team

Nothing in this release matches that filter